Recommendations, introductions and networks are widely recognised as the surest way to build a career, grow a business and create multidisciplinary teams. Referrals are the human links that turn these collaborations into a superpower.

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For all their potential, however, they regularly founder on the difficulties that we all have when working with strangers. Trust is easily lost, networks lose their purpose, systems break down and everyone returns to the comfort of their own silo.

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In the modern workplace, you can’t just leave referrals to personal chance. They won’t happen automatically and no one teaches us how to make them. So how you can do it differently? how does a modern referrals strategy now look? how are dynamic small practices using them to grow their operations?

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In this book, written by the founder of a global referral network of a hundred up-and-coming professional firms, you will learn how to supercharge flows of works across extended networks by creating a seven-point referral plan, following four key metrics and using tech to automate the connections that you are making.

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After reading Working with Strangers, you will be able to identify the different types of referral partner and know how to work with them, so you can: